How To Hard Reset Safaricom - Neon Ray Pro
Power off the device. If it’s frozen, press and hold the Power button for 10–15 seconds until it shuts down.
If prompted, enter your PIN, password, or pattern. How to Hard Reset SAFARICOM Neon Ray Pro
Tap Erase everything to confirm.
Did this guide work for you? Let us know in the comments below! Power off the device
Select Erase all data (factory reset) .
When the SAFARICOM or Android logo appears, release the Power button but keep holding Volume Up until you see the Recovery Mode menu (blue or black screen with text). enter your PIN