Dear [Customer Name],
The transaction triggered a security rule (e.g., unusual location, amount exceeds normal pattern, merchant category mismatch with spending habits). Dear [Customer Name], The transaction triggered a security
Once you confirm this transaction is legitimate, we will release it for processing and restore full access to your card. Dear [Customer Name]
Transaction withheld pre-authorization. Card status set to “temporarily restricted.” amount exceeds normal pattern
Important information about your recent transaction – [Last 4 digits of card]
[Date] Customer: [Name / Account #] Merchant: [Name] Amount: [Amount]
To release it, I just need to verify that you made this charge. Can you confirm the last four digits of your card and the amount? Once confirmed, I’ll approve the transaction and your card will work normally again.”