Listen for a voice prompt. You will hear: “Wi-Fi has been reset. Please use the app to add device again.”
Open the 360 Smart app, remove the old robot entry, and add the device as new. Method 2: Full Factory Reset (Hard Reset) Use this if the Soft Reset fails, the robot freezes, or you are selling the device. Warning: This erases maps, schedules, and settings. Reset Wi-Fi Settings 360 S6 Robot Vacuum Cleaner
Press and hold both the Power button and the Home button simultaneously for 5–10 seconds . Listen for a voice prompt
Wait 10 seconds.
Locate the Power button (left side) and the Home/Charging button (right side) on the top panel. remove the old robot entry